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  • The first time I came in here, they gave me a good tire at a fair price and didn't take too long despite the fact that they were busy and I walked in at the last minute. Pleased with my first experience, I decided I'd come here the next time I needed a tire replaced. Fast-forward one month. I come in expecting the same thing as last time, only this time I have an appointment. They start off by telling me that the last tire I got was "a promotion that ended last month," and that they intend to charge me $15 more for a cheaper tire. I should have walked out the moment they suggested this, because what followed was your classic auto-shop screwing. They tell me it'll be about an hour to get the new tire on, despite my appointment. If you gave me 20 minutes with the equipment they have, I could have put 4 new tires on in that time. An hour later they call me back saying they need to rotate the tires, and that'll take ANOTHER hour. They persist on calling me back several to remind me how my car isn't finished, but that they would love to sell me more services that my car doesn't need. I finally return two and half hours later to find my car sitting in their driveway looking like it wasn't fixed at all. The "new" tire has bloated spots that are eager to blow out at any minute, my special valve caps which check the tire pressure for me have been stolen, and the whole car looks unbalanced. That last point is crucial, since THEIR POOR WORKMANSHIP COULD HAVE KILLED ME. I checked the tightness on the bolts a few days later and found that they were about one pothole away from sending the front driver-side tire from flying right off my car and flipping it in what would have been a spectacularly bloody end to my life. I didn't even need a tire jack to confirm that every single bolt was loose, along with several more on all the other tires. Their tire is barely a month old and it already looks like it's nearing its death. And they must have known this, because they refused to give me a warranty on the tire despite doing so on the last one. Fortunately, they offer me "free checkups"! Don't worry about the checkups. I won't be doing business with you ever again.
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