I really wanted to like this place, but I was extremely disappointed. The restaurant was short staffed during my visit and it took about 25 minutes for me to get my food-- not because the place was packed, there were only 2 other people waiting.
After waiting for 10 minutes, the cashier/cook told me that they ran out of bread (after I paid for my meal - $16 for a sandwich + fries) and asked if I would like to have a wrap instead or get my money back. I didn't want my money back since I already waited for 10 minutes! She wasn't apologetic for the inconvenience. Annoyed would be more of an accurate description.
While I waited, a customer from the drive-thru stormed into the restaurant and demanded to know why it was taking so long. She even told an incoming customer to not bother ordering because she was waiting for 15 min+ in the drive thru.
The wrap was okay, not terrible. The tortilla was flaky and it looked like it was old. I bit into it and it made a mess. Not worth it.
Reading through the other reviews, it seems that many Yelpers share my sentiments. This place is poorly managed, shows a lack of customer service and unwillingness to improve.