I don't think anyone has really ever said anything bad about an In-N-Out. Being from California I grew up on them and they never disappoint. One of the few chains to where I can always expect high quality food and taste. This location is always busy, but it never seems to take me more than 5-10 min from the line to get my order. To me, once it goes over 10 min in line that is when I knock the In-N-Out location, but this location if busy will have someone standing out taking your order to speed up the process.