NO CHILLED GLASSES! WTF IS WRONG WITH YOU?
We drove over here because we love our craft-beer. We asked for a chilled glass and were told they don't serve chilled glasses. My date and I turned around and left. Seriously? You call yourselves "World of Beer" and don't have chilled glasses?
UPDATE (response to response)
Wolfgang. I don't need it "explained" to me; get over your snobby self. There is no "confusion" on my part. Like many, many people, we like our craft-beer cold and in chilled glasses. If you don't want to offer it as an option, that is your choice; but you will lose our business. We like our beer that way and don't need to be patronizingly educated about it as you seem to think.