This was my favourite spot for burgers but sadly the last few times i've been there has been extremely disappointing. Not sure what's going on but there is a significant difference in quality. We normally order The Deluxe and PnL Burger and both times the bread was hard and chewy, and the burgers were super dry and not well seasoned. I'm not giving up on this place yet -hopefully my next visit will be better!
I should mention that the staff are always super nice. Never any issues with that.