We visited this past Monday and sat at a big round table around 4:30 in the afternoon. The restaurant was not very crowded. The service was mediocre at best. The waitress forgot my salad and the burger that came to our table wasn't cooked how we ordered it. Took forever to re cook it. I always viewed the Cheesecake Factory as a nice place to go for a date or special occasion, but the past few times I've gone the staff has just been so "blah" that it doesn't even feel special when we go.