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http://www.openvoc.eu/poi#funnyReviews
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http://www.openvoc.eu/poi#usefulReviews
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  • So my husband and I stayed here this past weekend because my mother in law gave us gift certificates to their spa for couples massages.... extremely disappointed. The experience fell extremely short for a 'spa' experience. First of all we checked in at the gift shop then they walked us into a waiting room where they were playing country music (totally not relaxing) and the floors were dirty, you can tell it's been a while since they were mopped. The water they had was almost empty & did not get refilled while we were there. You can hear all of the commotion from the pool area and it took 20 minutes before someone greeted us after we checked in. Once my husband and I were walked into the couples massage room we were told to get undressed and lay of the massage tables. The massage tables were old, sheets were stained, and they had little lotion squirt bottles on an apron which they used for the massage. The masseuse did not instruct us how to place our arms, hands, etc. And to top it off, you can hear people talking in the hallway as the 'spa' was set up in some type of conference room right next to the hallway that I believe leads to the casino so it did not smell very good. So much for a relaxing experience. It was unfortunate because it was my husbands first massage and I had talked it up and unfortunately was not at all what I am used to from previous experiences at Monte Lucia, JW Marriot, and Dolce Spa. This place was like a cheap stinky and noisy version of Massage Envy. Never again. We had already booked a room and couldn't cancel, though after our spa except we really wanted to. Our room was dusty, the bed frame had hair from a previous guest and about 10 layers of dust and everything else was was dusty as well. Extremely dissatisfied.
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