My experience at Honda West was amazing. I just recently bought a 2016 HR-V. This is my third Honda. I was originally there to have my 2014 CR-V serviced. Received great customer service from Colby. Had time to kill since I waited for my CR-V. The next thing I knew I was being shown cars by Tim. He asked me what I was looking for he knew exactly what car was for me. Tim showed me 2 HR-V the next thing I knew I was driving off with a new car. Mike in finance made it a very easy transaction. Thank you Honda West I love my HR-V. Martha Mckee