A gift card of $10 and then another $12 was too much for a cold bowl of chowder, gritty salad, and a crusted spoon. When asking for a clean spoon, apologies were offered. But, when I took the soup back, the attitude was much different. The cook said she would have to "open a new bag", but she was told no but the window manager. Within 3 minutes I had a steaming hot bowl of soup. Can we say "MICROWAVE"? Maybe / maybe not?
We have been to this location many times since it opened. But the cleanliness of the restaurant and the attitudes of some workers have declined. Panera continues to raise its prices, but not its standards. So sad!