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| - I give so much of my money and time to this specific location. I have never had a problem here, management is always great to me, my friends or family. They recently got a new manager, Dustin. Dustin was extremely unprofessional. First, after sitting at the table for 10 minutes we finally asked for a server. Kylie came over, she was the most amazing server and always is awesome to us. We order the buffalo chicken dip, which came out like soup, not dip. We never got silverware.. then our food came out, Mac and cheese was cold, fries were soggy and cold, and one person at my table didn't get his food until 15 minutes later. When the MANAGER DUSTIN, brought out the dinner he said all the Mac and cheese is pre-portioned as I received a kids size Mac and cheese. He knew the fries and food were cold and didn't do anything. He walked away from the problem and left the problem on our server. At this point it was his problem as a manager to deal with it. After asking 2 DIFFERENT servers for him to come out, he finally came out 25 minutes later with "hot fries" and everyone was done with their food. He said he'll take the 3$ fries off and the chicken dip.
Our server was great to us and always is. I love Kylie and will only come back for her.
She brought our check out and it was 44$, we explained to her again what transpired and she said she'll talk to him. He never once came out and apologized, he left it all for Kylie to deal with. He never even mentioned he was a manager when he brought our food out. Poor management and the owners and general manager who are awesome should be embarrassed they hired a "manager" like this.
BUT KYLIE IS AMAZING!
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