This is the WORST! we walk in to do a simple transfer of warranty and first we are greeted by a silly little girl who obviously just leans on her elbows all day and a very laid back man who tells us there is a fee. .. already knew that. .. then pauses over and over about where it needs to be done. Them he says let me get someone. .. well that person is now on the phone and tells us she will walk us to register. ... after a few minutes my husband asked the man she had to walk us? He says that she is on the phone to get some sort of code seems that they don't know how to. Customer Service? ??