For starters I used to love this place. Super friendly and efficient but my most recent experience has me not recommending them to anyone. I went in for an exam and ordered my contacts but I was unable to pick them up until my insurance renewed to cover a portion of the contacts. Upon picking up my contacts I was given all of my rebate information and told that all I needed to do was to go and fill out form on the internet and submit receipts which I did. This took about 8 weeks only to check my claim and be told that I was denied as I was never eligible for the rebate. Then after asking for the office to help and playing phone tag and then hearing nothing for over a month...I called only to be told that there was nothing they could do even though they provided me with FALSE information. They said I could return 2 boxes of my contacts but that doesn't help me as I was to receive $100 rebate back. Apparently they are not trained on offers correctly so be careful what you are promised.
One very unhappy customer