Shopped here a few times and everyone has been helpful and great until I went in today and had my experience with the store manager. She is the absolute worst. I had an online coupon for a pair of sunglasses and she made it her number one priority to make it as difficult as possible. First it was 15% off... like come on! Second the guy who was helping me was doing just fine!! I didn't even want to give them my money after that experience. So I went to Sunglass Hut and they matched the coupon no problem. Love solstice hate their manager. I'll be happy to go back when she's not there.