So much potential, but this place needs to train their staff on service. I had my daughter's birthday here and it was the biggest waste of $500. Should have just got in the car and drove to Disneyland.
If you're considering Main Event for a child's birthday, just take my advice and DON'T do it. Their party hosts don't take food or drink orders(so what's the point of a party host?) and there aren't any servers around to help either. They brought my daughter's cake out but forgot the forks and napkins. Took 10 more minutes for them to bring those out. They never cleared our dirty plates or empty glasses. The host brings the bill while I'm handing my daughter her gifts. I thought it was tacky and rude to ask me to sign in full display of our party guests and while I was in the middle of watching my daughter open her presents.
While we were leaving I overheard a server tell another employee, "Dude, I'm so drunk," and then they start laughing. That sums this place up.
NEVER AGAIN.