Our company ordered from this location for a lunch meeting today. All orders were placed yesterday. Mostly bagel sandwiches with a couple of salads. Those of us that ordered salads were left high and dry for our 90 minute meeting. I am gluten free so could not eat the bagel and the cookie that came in place of my salad. I was miserable watching everyone else eat. All I could concentrate on was how hungry I am. During a very important meeting. The employee responsible for the lunch order missed the first 20 minutes because she was on the phone with Einsteins trying to get a resolution. She was passed off to corporate who told her they didn't have the ingredients to make the salads. Um what?! She was then told they didn't have a driver to bring the salads if they did have the ingredients. Again, what??
The kicker is that 90 minutes later, two salads arrived. Greens, chicken and almonds, with balsamic dressing. Not even close to what each of us ordered! And 90 minutes later? After you said you didn't have the ingredients or a driver? I would be SO embarrassed if I were Einsteins. I would NEVER in a million years order from Einsteins again. If you can't fulfill a simple order for 11 people, why bother to offer catering in the first place? I would give ZERO stars if I could. And probably only because I'm HANGRY.