My MIL's boyfriend took us here to meet up with some of his local family when they were in town. I didn't know what to expect walking in at all, and actually almost didn't come (we had some deliveries scheduled that day, but they finished early), and I'm so glad I made it! Others have described the process, and they're right. It is very tasty, but I did struggle with making my sauce, I didn't think the ingredients available were labeled very well. The employee helped me out and made the sauce I wanted though. I will say the beef was better than the chicken (in my opinion at least) so I'll be sticking with that next time.