Stay away! They had a Dyson unit I dropped of for over 3 months. No call, no updates. Would try to call and Could never reach anyone. When I finally stopped in, I heard the same story from 3 months ago. That he was waiting on parts from Australia. Are the parts swimming over? I asked when we can expect the parts to arrive, he responded "when they get here!" Are you kidding me? 3 months later and that's how you respond to a customer? When I see the sad state of this business, I know why. Do yourself a favor and find another vendor.