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| - This past June we enjoyed Sunday Brunch at Beau's and we can't say enough good things about the view, food and service. Our server at brunch was a gentleman who actually knew how to serve. I was so impressed with his kindness that I assumed the dinner servers were just as top rate -----so we reserved for dinner in August and turns out I was wrong.
We had 5:30 dinner reservation on Saturday 8/26. Did not get out of there until around 8pm. The wait between fly-by's by our waitress was unacceptable. It was a birthday, and inexperienced waitress never mentioned they offered desert menu. Her service was "fly-by" due to the large number of tables and customers she attempted to handle. She was in over her head, and bordering on arrogant. This restaurant needs experienced, older servers during dinner, not what they offer now.
The gentleman waiter who works during the brunch service, should train the dinner servers and they would have better results. For dinner, the restaurant should seriously consider replacing the plastic place mats with table cloths and maybe a candle on each table would be nice touch or a flower when they know it is someone's birthday. Put it on the bill, I'll pay for it. Maybe offer a little birthday package with dinner? A tiny cupcake, a single rose and mini-balloon? Any marketing geniuses out there? Anyplace that is going to cost me $120 for two meals, one app, and a tip (and no alcohol) should provide the whole package. My birthday guest got no special notice or desert and I was let down, to say the least. Great view/ambiance, good food and poor service. They score A- on the first, B+ on the second, and a D-/F on the last.
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