Ew had a terrible experience here recently. It looked really nice so I took a leap of faith and thought maybe they could do my eyebrows (new to that side of town and need a new place). I explained to the woman I was hoping to keep my thickness and just clean them up a bit and she sat me down (didn't lay me down, should have been my first red flag) and proceeded to wax my brows with this thick cardstock like paper strips and completely take the arch off of ONE brow. Yes 1 brow. Now I have 1 normal brow and one pencil thin held together by 1 hair eyebrow. Looks terrible and now I have to put tons of powder in it just to salvage it. Hate that I went!