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  • Terrible Terrible Terrible SERVICE!!! Not service at all, i walk in at 4:52pm to get some Dolce for my bambinos I browse around for 5 minutes AND NOBODY SAY HELLO OR AT LEAST WHAT CAN I DO FOR YOU , they were busy in the counter talking with two of their friends I guess cause they dress with t-shirt, not like employees everyone from the crew including the manager I guess a short guy with glasses and a big belly was having fun in the chit chat !!! Only the Busser or server in the back was busy setting up his tables, the female server with a funny haircut pass by me wen i was looking at the cheasecake but she dint bother to ask if i need something, VERY SAD!! Then I called to the front to make a complaint to the Owner Massimmo, and the girl in Phone reply Massimmo is retired!!!! IS WHY EVERYONE IS HAVING FUN THERE!! They just want to take big tables and partys but not walkins!! I can't believe Massimmo is gone, i here so many good stories from my friends cause he used to work at the Venitian. BIG MISTAKE RETIRING SIGNORE MASSIMMO, i hope you comeback cause the place you build is embarrassing your name with this new management!!!! To the loyal customers from Massimmo if you want to avoid this terrible service go to the roma Deli 2 in Sahara and ask for el signore FAUSTO!!!! He will take care you like VIP!! Don't matter if you just walk in only for dolces.
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