I am saddened to see the low star reviews of this place. This restaurant has been a staple of Phoenix for so many years and has always offered a piece of Arizona History along with a great meal.
My history started with the Old Spagethii Factory many years ago...when my parents decided that this would be my "thing"
To do on my birthday. I am so glad that this year marks my 40th birthday celebration at the Factory and I would not give up the history for the world.
The food is always about what it is. My thousand island salad dressing is the favorite over anywhere else and I am pretty simple in my selection of food - rich meat with (1) meatball. Of course it all has to be started off with some awesome cheesy bread!
If you ever have the time to walk in an just inspect the place, you will find all kinds of cool antiques and articles from years past. It's a virtual experience in treasure hunting.
But before you leave, also take the opportunity to ring the bell on the trolley, because you won't find many trolley cars you can eat in!!
Be kind to the businesses that make Phoenix a better place and know that if they didn't live up to a 5 star review, it is the exception and not the rule!