I really like the idea of this company, they have dumpsters in all different sizes, and they fit residential spaces better. However, the service here is really lacking.
They do not have clear and transparent pricing and invoicing. When I ordered, I was told of the price for the dumpster and its size. I knew there was the possibility it could go over weight, but nowhere was I told if and what the overage charge would be. I only found out when they charged my credit card for a second time. (Hint: Maybe put a price sticker on the dumpster itself, or leave a chart on the customer's door when you drop off the dumpster.)
I then had to track someone down to provide the information, and he was unable to help and assured someone would call me. I never received a call, but I did receive a series of confusing text messages telling me I was overweight and had to pay an additional $175.00. I was never provided an invoice of any kind or a weight slip from the disposal facility showing the weight of the dumpster. I found the service and response to my questions unprofessional. I would therefore not recommend this company.
I have no problem paying my rightfully owed charges, but a phone call at the least explaining the overage and charge would have been appropriate instead of just zinging their card.