I am amazed by all of the bad reviews. My family loves this place. They get the chicken teriyaki with vegetables and add hot sauce. If they are shopping or walking around the mall, they will typically stop by and get some. My mom will even just stop by the mall to get takeaway. They love this place. I usually get Panda Express when we are out. However, over the Christmas holiday, I tried my dad's out and thought it was quite good. It was actually better than my Panda Express (they were having an off day). His only complaint is that they usually given too much rice. He'd prefer more vegetables. I like that you can see them cook up the food. My dad says the best chef is an older gentleman. On this given day, he said the chicken was a bit tougher. Who knows...I might try them out next time we are mall shopping.