I normally see Nini, but she is away and I needed a fill-in bad; 911. Lauren the owner text me right away and put me in with Angel; same date and time, which was great. Angel was very prompt and attentive. She made sure I liked the length when working on my nails and also made sure to drill the underside which I like. They look so shiny! I get acrylic with clear gel over and a special shape (coffin). Great escape from the office for a lunch break. Always great pricing for nails and last time I was able to use my loyalty card. A+++