Tried this place for the first time a week ago and we really enjoyed it. I'm not sure if I'm in the minority here, but the ice cream sandwiches are absolutely big enough to share. I got a combo with a brownie and cookie, and my husband got a traditional ice cream sandwich with two chocolate chip cookies. The cookies got super hard (because of the ice cream) which is to be expected.
I really liked the cake batter ice cream - way better than Cold Stone (and that's not a political statement, although it could be). One star knocked off because my husband's soy chocolate chip ice cream was not good. If The Baked Bear makes their ice cream in house - which is entirely probable - they should consider lactose-free milk... it makes for a much better product!