I've been going to the different locations for years until one day I get the worst portions for take out ever. I understand that it was nearly 11pm when I ordered but that doesn't mean that the portions should suffer. I usually don't care to complain, but this wasn't like the Papaya Thai that I had grown to love.
I called and spoke the manager the next day and he was going to not only make me another meal ($33.00 value) but have it delivered immediately. Even knowing how the American customer can be, the manager was going to do what he could to make sure that I was pleased with the food as well as the service without making me feel as if I was merely trying to get something for free. Thai food with that much taste and at those prices keeps me going back for more while their service ensures a customer for life.