| rev:text
| - DO NOT USE THIS COMPANY!!!
They were subcontracted by management at my apartment complex, but based off of reviews here, I wouldn't have gotten a heads up either way,
Was told by management early on MONDAY MORNING that this company would show up on Tuesday.
I work, so I said they had permission to enter, but since I don't like people doing that, I still got off work early to try and check things out.
Came home, no one here.
Left to pick up my daughter, was back within 15 minutes and found a card on my door, saying they would come the next day in the afternoon (Wednesday) and to call them.
I called, no exaggeration, 7 times.
I wasn't even able to leave a message because an automated response came up saying, "The person you are trying to reach is unavailable at this time."
The times I called were between 2 pm and 7 pm.
Wednesday came and went with no one showing up to clean the air ducts.
Thursday afternoon I called management at the apartment complex (Summerhill Pointe- Managment is either completely inadequate, lazy, or without any mental capacity, my guess is all three, NEVER MOVE HERE) and was angry because BLACK DEBRIS had been coming out of the vents from my A/C for about 6 weeks.
They tried telling me L & K Environmental Services never serviced my apartment because "someone was napping."
NO ONE WAS HOME!!!
I had to say it THREE TIMES.
NO ONE WAS HOME!!!
NO ONE WAS HOME!!!
I went out of town for a few days.
I left Thursday afternoon, came back late Saturday night.
There were white chunks on the floor in the Master bedroom.
They didn't clean up after themselves or I guess they didn't use shoe covers like I asked.
I'd put my money on the latter seeing as how someone took a shit in my master bathroom and didn't flush.
And finally, the cherry on top of ABSOLUTELY HORRENDOUS SERVICE- the filter was left on the floor in the living room, the vent to the A/C was left open.
How is cleaning the air ducts your ONLY JOB and you don't put the filter on or shut the main vent?
Oh, and guess what?
When I called the number on the card just before midnight, someone answered, but call seven times during business hours, and you won't get an answer.
|