First time trying this place with my boyfriend.
Food was mediocre but service was crappy.
We walked in at about 8:15pm, we were aware they close at 9pm. So we made sure to order quickly. Right when we walked in, an older woman approached us and asked, "to go?" (What the heck?!) I said "umm no, we'll be dining in." We get seated and the waiter appears with waters about 3 mins in. Mind you they weren't busy at all. We both order combination pho (mine was a small and my boyfriends a large), spring rolls, and Steamed rice cakes.
My pho had so much noodles in it that it soaked up almost all the broth. But my boyfriends pho was portioned well.
The rice cakes were definitely not fresh because they brought it out way too quick and I know it takes a little while to make them. Plus it was cold.
Spring rolls were fine.
While we were eating we noticed they turned away 3 potential customers even though the open sign was on. I mean, at least turn it off if the kitchen is closed. The waiter never came to check on us but were quick to bring the check as well as pick up the check. We asked for more water but the waiter never brought it.
Moral of the story, don't go to Mr. Pho "late" or they'll give you lousy service.
Side note: Why have bottles of Hennessy on display but don't serve liquor?