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| - APS is one of the biggest examples of crookery in the municipal power industry. No matter how much a person tries to reduce their power usage, the fees and taxes that APS tacks on makes it impossible. My last bill was $244, and 95.00 of that was taxes/fees. They put on fees for the most ridiculous reasons, they pass on EVERYTHING to the consumer. The worst was when they started installing the SMART meter, the kind that flashes electromagnetic waves through your house every fifteen minutes. First off, as our master bedroom is about five feet away from the meter...we started having sleep problems. Next my arm began to have a pins and needles feeling in it. My husband demanded they remove it (as they didn't bother to let us know they were changing our meter) and they did...with another SMART meter that is read by someone driving by. By the way, APS is putting the knuckle on the commission to let them charge 30.00 a month to those who refuse the SMART meter, not to mention how they are trying to penalize those who have solar power. This is a monster of a monopoly and if we were in the days of the French Revolution they would be burned down. The CEO made $7,000,000 last year. I bet he gets a big bonus as well for screwing so many customers. This is a quote from a page glorifying him *(NAME REMOVED) is chairman of the board, president and chief executive officer for Pinnacle West Capital Corporation and Arizona Public Service Company (APS), Pinnacle West's primary subsidiary. The companies are headquartered in Phoenix. APS serves 1.2 million customers across Arizona and is among the nation's top-performing utilities for reliability and customer satisfaction.* You can bet it wasn't a customer who wrote that garbage. I am so disgusted with the ripping off of the average person to make these monopolies so wealthy. I have never had my service cut off but the first summer after the SMART meter was put on, our bill soared from 200.00 in 2012 to 459 in 2013...and we set our A/C on 83 and are careful to use on off-peak. One month (Oct 2013) we used only 47 kilowatts...but our bill was over $200 due to the ridiculous 'demand charge' 'usage fee', etc. I don't know how the bigwigs at APS can sleep at night, but I do believe that to be a CEO, you must be a sociopath as well. I couldn't sleep knowing I was essentially cheating so many people who are trying to get by.
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