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| - I recently moved to Peoria and am still looking for my new nail home. My husband was getting his haircut next door, so I came in to see if I could get a manicure. It was clear there was a wait- there was a large party of some sort in the back, so all the techs were busy. I didn't want to make my husband wait forever on me, but the owner insisted it would only be a few minutes. I should have left like I wanted to, but I sat down and waited for at least 20 or 30 minutes before my polish was even soaked off. I saw the same tactic was done on at least three customers after me. At least three people worked on my nails. I had SNS and the color on the sample was nothing like what I ended up with. I tried to tell them, but they didn't really respond or care. I was reasonably satisfied with the end result despite the color.
Fast forward to today. I am going on a trip, so I went in for a pedicure. I decided to also get the SNS color changed to match since I wasn't happy with the color. My pedicure was ok, but again I was told to go back and just sat there for 20 minutes in cold water. There were no toe separators used, so on the walk to the manicure chair at least four toes had major paint issues. Then the white SNS somehow had gotten another color mixed in it. I saw the tech try to get it out, but he applied it to my nails anyway. My nails didn't turn out pure white- they have a pink cast. Not what I wanted AT ALL. Also, I didn't get a full manicure (just the color change), but was charged the same amount as if I had.
I might go back tomorrow to see if they will make this right, but I will probably be looking elsewhere for a new place to go regularly.
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