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  • I have used Enterprise for many years. I am generally pretty pleased with the service at most of their locations. But, I have to say that the service I received at the Las Vegas airport location was completely top notch. I arrived around noon on a Thursday a couple of weeks back. I received immediate service at their counter, which was staffed with 2 people. The person working at the counter was very friendly, and I was thankful that they did NOT waste my time trying to pressure me into buying insurance that I didn't need or want, but rather as soon as I verbally declined the insurance once they quickly got me on my way --- it seemed like the entire process from me arriving at the counter to me leaving took less than 2 minutes! ....that is greatly appreciated. From there I went upstairs to the garage where a very friendly representative greeted me, walked me out to the cars, asked me to choose which one I'd like, and then she went around the car with a tablet denoting any dings on the car right on the spot so that I didn't have to do it myself. She was also very fast and efficient. Just a fantastic experience all the way around.
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