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  • Elite Nails used to be the best place in the area to get your nails done, hands down. However, ever since they opened the day spa the service has slowly gone down hill. I was a customer for about 8 years, but the last time I went will be the last time I ever go again. The staff is super nice and always has been. That is the reason for the 2 stars. However, the last 5+ techs that Ive had seemed super inexperienced. I generally go very last minute to get my nails done, but usually call ahead a few hours to get an appointment. I never request anyone specifically, and to me, knowing that no matter who I get will be good is the mark of a good nail place. That is no longer the case with Elite. The last time I went the tech was fumbling with everything and seemed to not really know what to do. For my pedicure, my nails were trimmed but not filed or buffed. The cuticles were sort of trimmed back. The nail polish itself looks nice, but the rest does not. My manicure was even worse. She trimmed my nails very unevenly and didn't seem to know how to use a file. She cut me a few places with the cuticle trimmer. She tried to send me off without polish of any sort, but I requested a clear coat. To be honest, one of my nails looks so rough that I'm wondering if I'm going to end up with an infection. All in all, I've given myself MUCH better manicures and pedicures before. I will probably have to remove the clear coat and re-file my nails because they are so uneven that it's bothering the crap out of me. I'm sorry, but Elite just isn't the place to go anymore. I won't be back.
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