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  • You would think that you wouldn't have to review such a huge and successful chain like this. This location has consistently poor service and every time that I go, I ask myself, "Whyyyyyyyyy? Why? You know better!" I like the Galleria for its proximity to my place, but if I need to go to VS, I would rather to go Town Square or The District. Here at the Galleria location, whenever I need a question answered, it is always like pulling teeth OR I feel stupid OR the associate doesn't even speak to me but still proceeds to help me/walk me over to a section that I asked about, etc. (Past two experiences). Maybe the associates are miserable here?! If so, they let it show. As far as how things are arranged, it's a busy location but I at least feel that the place is semi-well-kept. Another aspect that angers me is the check out line. There is absolutely no rhyme or reason to it, so you get antsy ladies all forming three lines, when there are two or vice versa, which results in eye-rolling, mumbling and face-making when they feel like they are getting slighted and cut in front of. We need to work together, ladies! Actually no, management or the 10 associates at the registers could help with that. That is all. Go anywhere else. Literally to any other VS. There are enough in the world that this location is not worth visiting.
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