Horrible business model. "Communicating" with customers by yelling at them is not effective. You could probably fix that if you turned down the music to non-concert decibel. There are NO signs telling customers where to go to order or where to go to pick up their food. Instead , you yell at the customers. Also - directing your customers to wait for their food in front of the cream/sugar/trash is not a good idea. Also - maybe having a manager who worked instead of standing around just jaw-open like a cave man would help. NEVER AGAIN.