This was our go-to for Chinese and while the service was always pretty bad, we ignored it because we liked the food. This evening, I went with my kids and one of the dishes we ordered was sweet and sour chicken. Over half of the plate was non-edible chicken- the crispy hard deep fried chunks of batter. When I brought this to the attention of our server, she brought over the owner. When I repeated my complaint to the owner, not only did she not apologize or offer to have in remade, she yelled at me and told me that I had already eaten half of it, so too bad and stormed off and kept shooting me dirty looks from across the restaurant. The couple at the next table overheard our conversation and were openly shocked. Moreover, when the server came over to clear the table, she apologized. The owner came over and yelled at her and she winced with fear. Totally not a good situation there. WILL NOT go back...