I went to this practice at the recommendation of a friend. The initial appointment went really well and I was very optimistic about finding what I perceived to be my family's new practitioner. That was early November. In the following 8 weeks, the front desk staff bungled five appointments and I have yet to have a second appointment. They accused me of missing an appointment when they had written down the wrong date on my card. The second time, I was told again that I came on the wrong day. The last two times I was told at the desk at check in that "we tried to reach you but your practitioner is out of state." I am a patient person, but this is ridiculous!