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  • Called this Macy's after the bad experience at the Macy's in the Meadows Mall. The lady on the phone was very polite and helpful and even told us the item we were looking for was going to be on sale the next day. We had bought some of the items off a wedding registry at other stores (they were much cheaper) and she said they could take them off as long as we showed proof (to ensure the couple really did get what they wanted). We went here and the lady we talked to on the phone was not there but she told the lady working there all about our situation and they took care of marking the items as purchased on the registry and we got the other item on sale. We will be back here for sure - customer service is so important - I hope Macy's in Meadows Mall learns a lesson.
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