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  • So...tried this place for the fifth and last time. I really love the old vegas places but this is just so miserable I can't do it again. The drink lady was quick to come by but couldn't take our order. Five minutes later (8 min after being sat) the lady came to take the order. Two prime rib specials medium rare. Both came out after FORTY minutes!! Medium-well to well, no pink. We sent both back. They came back again medium (warm pink center) even after explaining that medium rare was cool red center. We ate it any way. Check took even longer. The whole dinner took over 1 hour. The manager was not willing to act as a cashier and made guests wait while the cashier was in the bathroom. When the cashier returned the manager returned to the back room. I gave the cashier my debit card from a local bank and she asked for my ID. The receipt did not print my name and the cashier proceeded to pull out a1990s imprint machine to take an imprint of my card. When I refused to allow my debit card to be imprinted the manager was called over from the kitchen. She said their machines had just been updated but I still refused to have an inprint taken of my debit card. This is ridiculous!! It's not 1990, and you don't imprint a debit card. She took my license information and was very rude about it. She treated me like a criminal because HER SYSTEM was outdated. I signed the debit card and left cash on the table for the tip. I told her she needs to learn to manage her business better. Laycee Lewis-Caldwelll, the "manager", needs to learn about ticket times and customer service. A manager does not just stand around and watch. I was furious with the way I was treated and as a local this place can't afford to lose business from locals.
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