We have tried time and time again to like Nano Brew, but the staff simply detracts so strongly from the experience that we will never go back.
Nano was once a favorite spot of ours to grab a burger and a good brew. However, after multiple encounters with some of the most severely rude and slow service I have ever encountered we are finally saying no more.
Unfortunately, it seems to have become common place for Nano to hire staff that finds it acceptable to ignore customers, speak in condescending tones, and generally act as though your presence is a burden. This attitude in combination with the kitchen's general inability to provide food in a timely manner (i.e., less than an hour) is simply unacceptable.
While the concept of Nano Brew is great, especially on the rare occasion when accompanied by good service, we will never go back.
Thanks for the few good memories, but you can keep the rude service and hour long waits.