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  • ZERO STARS , I'm always settling eb coming here an now I never will again. I am so upset I left crying ! PROB been here 5 times, nothing spectacular about the services or the quality of the work I remember the last time I was there I struggled for a good five minutes to get The girl doing my nails to just give me a sharper edge on my square nails still not what I wanted on the finish product they were very dull. Today I went in with the fill needed I showed the girl a picture of the color I wanted we found a color that matched I showed her a picture of the shape I wanted I'm probably said not too narrow to her 15 times I told her I wanted them just a little bit shorter than I wanted very sharp edges!! I showed the lady a picture of the nails I wanted and again I told her not to narrow. I proceed to play on my phone and finally she shows me my one finished hand asking me if I like the shape I could not believe my eyes I've never seen anything so disgusting weird and ridiculous looking my nails were so narrow that the end tip was so short it was not a square shape nail. At this point I'm panicking because she's telling me she had to do that because one of my nails was chipping on the side that's not the case I've had that happen before and the lady just puts on a new tip or some more shellac but no she decided to make all of my nails on that hand A completely ridiculous shape because of the chip. She continues to go on the other hand and I told her I want to much that you're in that she's going to have to fix the first hand then when I see what she's done done for the secondhand I'm completely fed up because it looks nothing like the picture and there's not even a coffin shaped like the picture and I had requested it is not that hard I don't understand why it's two extremes. I had then ask for another lady to come and finish my nails and do them how I had like I explained her exactly what I wanted and again show her the photo then she went to work on the hand with the thick nails and then proceeded to file one of them down to even shorter than requested and to the same shape that was too skinny on the first hand I had freaked out asked her to just cut off all my nails and walked out of there. I've never been so fucking pissed not only did I waste my time when I was on a tight schedule now I have no nails I feel naked I look ridiculous this is not acceptable for my standards as well now I have to go and pay for a full set instead of a fill that I was eligible for. I will never be going back to the store and I will never let anyone I know do either.
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