I haven't used the Salon, or Boutique so this applies only to the Spa @ Valeria. I had botox for the first time and as a result my eye on the right side became very small and droopy, much smaller than the other eye and I couldn't even put make up on it. i went to my eye Dr. and was told that side of my face was frozen and I would have to wait for it to wear off. The good news is it does wear off, the bad news is I have to wait and I am out $500.00. The woman that did the botox was extremely nice to me and called me on the phone telling me to get eye drops, the owner didn't seem too concerned and certainly didn't offer me a refund. My eye Doctor advised me not to go back but that is not something she had to tell me, common sense dictates that.