We had been given a major deadline by our realtor to get our carpets cleaned within 3 days so our house could be shown. I called Epic and Brett got me in within 24 hours. Philip was courteous, Brett kept me updated as to when they would arrive, and overall was a fantastic experience. The quote that I received over the phone was the price I paid - I wasn't pressured to add any additional services and there were no hidden charges. He moved furniture, got out some pesky stains and was a very nice guy in general. The price was pretty good too as far as I'm concerned.
I would highly recommend using Epic and I know we most certainly will in the future!