Booked on Hotels.com. When we arrived, our reservation hadn't shown up. The lady at the front desk said it usually shows up in about a half hour, and we could go to the bar and she will come get us. About and hour and a half later I had gone to the front desk to ask about our reservation. She was not there. She left. I told the other lady what had happened and she replied with, "hmm she must have forgot." Really!? I just paid $200+ on this room, and you just forgot!
No sorry or anything. The bar was nice, so was the bartender. But everything else really sucked. Can't say I'll stay here again :/