After a 10 hour work day, the last thing we wanted to do was cook. Felt like chicken wings so we picked up the phone and ordered a take order. Kim picked up and phone and took our order. She was polite, professional, and prompt. Twenty minutes later, I drove less than 3 miles to pick up the food. Upon arrival, the parking lot was full but I noticed BWW had spots specifically for take out. I walked right up to the take out counter and Kim was on the phone. She was incredible. We had casual conversation, she was friendly, all at the same time ringing up the order and at the end presented each item I ordered to me to ensure the order was correct. I have to say, I was utterly impressed with her. She seemed like she liked working there, was very pleasant to deal with, and her sequence of service was perfect! She thanked me for coming and welcomed me back. It was Kim's service level makes me want to do more take out order. Kuddos!