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  • If you would have asked me a month ago, even 2 weeks ago, I would have given Varsity 10 stars. The Varsity team up to this point has been nothing but wonderful. They took care of our termite problem and and had an excellent response time when we had recurring infestations. Because of this, we chose to call them when we noticed we had a kangaroo rat problem in our front yard. They responded quickly and efficiently as usual but flash forward to a week later and they still have not put traps down after informing us that they would 24 hrs after the initial inspection. Since last week, we've been calling Everyday, and everyday they tell us tomorrow. I understand that scheduling issues happen and people call on sick, but I expected them to atleast communicate delays with us as opposed to us constantly calling them. Just very dissapointed, especially since they have treated this property since my mother owned it.
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