Extremely unprofessional!!! Called, texted, and emailed about a property by Haven Homes. I received an email back from Chuck Grossman stating that he is available to assist me further. I called him @ 9am Monday morning to set up a time to view the property. We agreed on 12:30. Then I receive a call and a text message that "his boss" gave him a project and he couldn't meet me until 2. I completely understood and rearrange our schedule to meet him at the house at 2. I get to the house at 1:45 because I am always on time and the guy is already there, I thought to myself great, someone on time I am liking this company. I knock on the door and nobody answers so we walk in. He is already there but with someone else ( hence the "project" his boss had him doing). He told us he was with someone else, so we waited outside. We waited outside for 20 minutes! Chuck finally comes outside and says "sorry". We said "sorry about what?" He replies "well the house has already been rented".
Now he could have handle the whole situation differently. He could have called or text me to let me know the home is no longer available. I would have thought nothing of it. But to have us drive all the way from Summerline to have my family wait outside for 20 minutes to tell us it is already rented is unacceptable. He had us waiting outside to see if this deal aka "boss project" was going to fall threw. If Chuck was just honest with me from minute one I would have never wrote this review.
If you are looking to rent from a company who is honest with integrity keep looking because this is not the one!