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Attributes	Values
type	rev:Review
dateCreated	2017-06-26 00:00:00 (xsd:dateTime)
itemReviewed	Little John's Lawns
http://www.openvoc.eu/poi#funnyReviews	0 (xsd:int)
rev:rating	1 (xsd:int)
http://www.openvoc.eu/poi#usefulReviews	8 (xsd:int)
rev:text	Little John's Lawns claims to provide "worry-free" lawn care but my experience with this company has been anything but worry-free. A quote that comes to mind: "Men with good intentions make promises. Men with good character keep them." I signed up for biweekly lawn maintenance and mowing services and, starting about 5 months ago, I noticed that my plants were looking a bit dehydrated. I called and asked for the irrigation tech to come out and check for/repair any leaks that might be causing pressure issues and preventing the water from going where it needs to go. I was told there were no irrigation issues. Another month or two goes by and I start to notice my front lawn looking worse and worse... nothing is growing yet they are charging me lots of money biweekly to "trim" and nobody from the crew notices or says anything about how terribly unhealthy everything is looking even though they are at my property every two weeks? I call again and state that my plants look like they are dying and now my large tree (5 years old and never had any issues with it) also looks like it is going downhill fast. They came out to spray for white flies on ONE plant over by my neighbor's yard, which is fine but nothing was dying on that side, it was my tree in the middle and the plants on the other side of the yard that were dying and there was no evidence of infestation anywhere over there. It clearly just looked as though there was not enough water getting to them! A few weeks later, I asked for the irrigation tech to come out AGAIN because at this point my tree looks dead and nothing on the one side has been growing for months. She said there was no evidence of a leak and maybe the "crew had been cutting too much off of the plants"... um, okay but they haven't cut anything at this point in months because nothing has been growing. I then demanded that John come out personally to take a look at how pathetic my front law looked at this point and to figure out what was going on. John instead sent a "supervisor" who found a leak over where the main valve is (on the side where the plants weren't dying - go figure) and I mean a MAJOR leak, as in the irrigation tech should have checked over there and found it but anyway - a WEEK later the leak still hadn't been repaired! Finally I demanded to speak with John personally and told him how incredibly disappointed I was with the lack of professionalism and pure negligence on his part. He made excuse after excuse instead of just owning it and making it right. At least Hector (who leads the maintenance crew for Little Johns Lawns) was honest with me and said that John asked him to come and cut the "dead parts" from the tree but when they did that the entire tree fell over and needed to be taken out because it was so dehydrated, down to the root! So now I have NO tree and everything on one side of my yard is totally dead. Oh and here's the best part, after agreeing to replace my tree (which is the least he could do since it died due to his negligence) John totally ghosted me and is now not returning my emails or calls. I'm hoping that at least some of the plants will grow back now that the leak is finally fixed but the damage is done, my lawn looks terrible and I wasted so much money with this company that let my once beautiful lawn turn into what looks like an abandoned property. Like I said... so much for "worry-free" lawn care.
http://www.openvoc.eu/poi#coolReviews	0 (xsd:int)
rev:reviewer	Sonya

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