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| - OVER PRICED, PAY EXTRA FOR RICE AND NOT MUCH ELSE IS NICE!
Sorry for the rhyme but it works for this place.
I had the absolute highest hopes for this place. I've been to almost a dozen other Indian restaurants and take out between Cuyahoga and Summit counties and this one has been the MOST disappointing. This establishment has such high potential but it's so many little things that affect this restaurant from being a wonderful place.
But where to start with ALL the things that could be better. I'll just start at the beginning. I don't know how others have felt exactly and after reading the reviews it does sound mixed but the overall appearance and ambiance of the restaurant can be nicer but it does have a slightly inviting look to it, but that's my opinion. It just feels like something is missing like a better color scheme for the dining room or different lighting but those plants along the tops of the booths HAVE TO GO!
We were seated at a booth near the back of the restaurant and it was actually comfortable with no noticeable flaws in the lining or material and looked and felt clean. We were handed menus and immediately taken back by the prices so we took our time and I told everyone to not worry and to please order what they wanted. I wanted to treat everyone to this place and as anyone who is paying for the occasion you almost automatically have high hopes & expectations.
We ordered beverages and upon receiving them we were given cans. Yes, we were given a SINGLE can of soda with a glass of ice for $2.00. This meant NO FREE REFILLS and that was very off putting right away. A restaurant that has so much potential is going to charge the highest price I've ever paid for a can of soda? I wasn't happy about that as most restaurants have a soda machine and free refills at that price. It's also hard to understand how any restaurant can give someone cans unless it's either take-out or the soda machine is broken/down.
We still were optimistic as this was the first issue we came across (but there were more to come by that I don't understand). As I mentioned the prices were high. What made these prices actually appalling was that EVERY OTHER INDIAN/MIDDLE EASTERN RESTAURANT includes rice with their main entree's but not this establishment! Nope, we only found out because my friend actually happened to ask about the amount of rice that came with our choices and the waiter replied, "Only the Biryani dishes come with rice, all the other dishes do not include rice, it's extra." WHAT?!?!? Are you serious?? That should be listed and mentioned on the menu as every other Indian/Middle Easter restaurant I've eaten with/at includes rice! It's pretty much expected unless otherwise stated but that wasn't mentioned. At these prices it's almost offensive and the owners here should be slightly ashamed of themselves because after reading many previous reviews they should LISTEN TO THEIR CUSTOMERS and understand that rice is relatively cheap at the Asian/Oriental markets I shop at. Where are they buying their rice that they need to charge customers extra? It's not just one or two dollars either, the cheapest side of rice is $3!! The waiter then went on to say that one order of rice "should feed all of us". We ordered the Saffron rice for $3.50. No, it BARELY served all of us. I had such a small portion (three spoonful's to be exact) and that was all I was able to get from this "serving". I was really disappointed in all of this as it was just unnecessary and completely gave a bad impression of this place that all they cared about was charging for everything.
The ONLY redeeming factor that gave this place TWO stars being the food is pretty good but I have to admit, I've had better. As this is just my opinion, the Paneer Makhani I received was good but I've had better (Cleveland Tiffin on Warrensville Center Road makes this dish as well and it was excellent there!).
At the end of our dinner, we had 2 cans of soda at $2.00 a piece, the vegetarian platter that was $8.50 and kind of disappointing (one samosa for 3 people? One piece of fried paneer and a bunch of little fried pieces with dipping sauce), a side of Saffron rice for $3.50, Paneer Makhani for $11.50, Tikka Masala with the substitution of lamb for $14.50 and the Rogan Josh which was another lamb dish curry style for $14.50 along with a side order of Garlic Naan bread which came out to what should of been $60 according to their high prices but that was before I found out there was tax on all of this that added up to over $65 and some change! I will NEVER come here again until I see or hear they are under new management because this was supposed to be a nice treat for my friends and I.
Overall, two stars because the food wasn't bad but all of these charges for "extras" and just the way the servers and waiters present themselves (and the chef not pictured or presented on website?) we were disappointed and will not be returning.
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