I love this place, and I have never had a bad meal or experienced poor service (John, especially, is awesome). The only reason I am giving it four stars instead of five is because they removed my favorite item, the Fat Hen, from their new menu. I had even been assured that since it was a favorite it would not be removed from the menu. Alas! It seems management doesn't care. Please, if the Powers That Be of Normal Diner are reading this, please return the Fat Hen to its rightful place on your menu. Pretty please. With tomato jam on top.