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| - I had such a fantastic appointment at JMajors that I signed up on yelp solely to write this review. First, I must acknowledge Ashley, the salesperson who helped me; she was INCREDIBLE. Not only was she really sweet and patient with me (and the group of five that showed up to watch) but she was super knowledgeable about each dress. For each dress I tried on, she knew every other color it was available in and exactly what details were optional when ordering from the designer or what could be easily removed or augmented in alterations. She was also very forthcoming about pricing, available discounts, cost of shipping, taxes, alterations, accessories, etc. Ashley was awesome at keeping a little distance to allow me and the group to really look at each dress without feeling rushed, but would appear at the perfect time if anyone had a question. The day after my appointment, my mom and I were out running errands and called about 20 minutes before we wanted to arrived at the store to ask if we could stop by just to take a second look at THE DRESS and a couple others I was still considering. I actually had the good fortune of speaking with Ashley on the phone and she told me they were really busy, but that they would do the best they could to accommodate us. When we arrived, Ashley had a dressing room ready for me with the three dresses already pulled from the racks and was just as sweet and helpful as she had been the day before.
The store is a beautiful, big, open space with lots of natural light and the dresses are beautifully hanging in groups of about 10 or 12 around the perimeter of the floor. In addition to their selection of current dresses (which, from what I saw, ranged in price from about $1500 to $5000+) they have a little back room with off-the-rack, sample sale dresses ranging in price from about $300 to $1000. They also have a relatively small, but beautiful selection of jewelry, sashes, and other bridal-type accessories. There's an adjoining room with lots of really pretty little flower girl dresses and a varied selection of non-ugly bridesmaid dresses. I've tried on dresses at about six places now (including Kleinfeld in NYC and Bridals by Lori in Atlanta, for any Say Yes to the Dress fans out there) and none of them even came CLOSE to JMajors in terms of customer service. I felt so much more comfortable there than I had anywhere else. Also, their selection wasn't humongous, but it there was a lot of variety both in terms of style AND price. I found about 20 dresses worth trying on, and probably would have kept going or made a second appointment if #20 hadn't been THE ONE.
If you're in the Charlotte area, or will be visiting before your wedding, I really think you must, must, absolutely MUST make an appointment.
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